Citrix Insight Services
Citrix Insight Services Citrix self support tool called CIS, formerly known as Tools-as-a Service (TaaS). Insight Services takes a XenServer status report, and analyses it to determine if there are any operational issues present in the deployment. A best practice is to upload a report after installing a XenServer host to determine if any issues are present which can result in latent performance or stability problems. CIS is used extensively by the Citrix support teams, but doesn't require a commercial support contract for end users link for the tool https://taas.citrix.com/AutoSupport/